I just setup SSO on my discourse forum that I deployed through docker using the latest “stable” version (1.5). To clarify, I have my own SSO service that I am using to log into discourse. I am not using Discourse as an SSO provider. I used the cviebrock/discourse-php PHP package in order to develop the SSO service to work with discourse. Whenever I hit login, everything redirects okay, but I land on the discourse forum with the message: There is a problem with your account. Please contact the site’s administrator. The address I land on is: http://discourse.mydomain.org/session/sso_login?sso=bm9uY2U9NzFiNGIzM2UxMGQxYWJiYzc1MGI3MDFjMzE4ZTQwZTMmZXh0ZXJuYWxfaWQ9NTcw&sig=a3250a90855912afdbeb13be004449df52f404934b0414de02444c0d9be812ad I tested messing with the signature or the sso and if I do that I get a blank page. I also tested plugging in an incorrect secret and got a different error message. Has anyone else received this error message and know what I should do? Are there logs anywhere I can get more detailed information from?

Nevermind, it was a stupid implementation error on my part. I had the code: $extraParameters = array( 'name' => $userEmail = $_SESSION['name'] ); which should have been: $extraParameters = array( 'name' => $_SESSION['name'] ); I don’t khow how to delete or close this post, but would be grateful if someone else would.

[image] programster: I don’t know how to delete or close this post, but would be grateful if someone else would. You can’t on your own. Here, we recommend that you ask a moderator :wink:

No suggestions, but I agree it should be more descriptive!

@techapj can you add to your list, to look into this error message and any detail we can add to it at the time it occurs?

At the moment I have a user on my Discourse instance experiencing this issue. For the SSO I’m using the official Wordpress Plugin GitHub - discourse/wp-discourse: WordPress plugin that lets you use Discourse as the community engine for a WordPress blog · GitHub version 0.7

and now I have a new one. I’m hosting Discourse version 1.5.2

Possibly, not sure if @techapj had a chance to look.

I didn’t had the chance to improve logging here yet. It’s on my low priority list. [image] Emmanuel_Straschnov: Where should I look in the meantime? I recommend enabling verbose sso logging setting and debug logs.

[image] Emmanuel_Straschnov: We do have more and more cases about this and cannot help our users. What do you see when .. [image] techAPJ: I recommend enabling verbose sso logging setting and debug logs. .. you follow the above advice and look in /logs via your web browser?

I don’t see any email field in that sso payload - make sure that the provider has an email on file for everyone.

SSO - "There is a problem with your account. Please contact the site's administrator."

Product Support SSO

codinghorror (Jeff Atwood) April 6, 2016, 9:39pm 5

Hmm, how can we make the error message more useful in this case? Any ideas?

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SSO - "There is a problem with your account. Please contact the site's administrator."

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