Missing Avatar Images Issue
Multiple users reported issues with missing avatar images across various Discourse sites, including the Omni Group site, Sitepoint, and others. The problem seemed to be intermittent, affecting only specific letter images. joebuhlig and cpradio shared screenshots and error messages, including a failed request to https://avatars.discourse.org/v2/letter/j/50afbb/120.png. zogstrip investigated the issue and restarted the avatar service containers, resolving the problem. Users, including Pugwash and joebuhlig, confirmed that the issue was fixed after a refresh.
I first noticed this on the Omni Group site. I was about to create a topic there asking them to upgrade but before I did I stopped by here to see if anyone had this issue and found it happening here as well.
Viewing the source, these are tied to the letter images. I wasn’t able to determine what the correct URL should be.
I do not see it here but I have seen some avatar funkiness elsewhere. I suspect CDN shenanigans.
That would make sense. I was just checking in on a few other instances and it seemed a bit sporadic. My personal instance was fine but the others were random. And it’s not every letter having an issue either.
I’ve been seeing it at Sitepoint all morning.
Visiting https://avatars.discourse.org/v2/letter/j/50afbb/120.png produces
An unhandled lowlevel error occurred. The application logs may have details.
(for me at least)
Let me check our avatars servers.
I’m not sure if it’s localised to your servers? We’re seeing a similar problem running off a Digital Ocean droplet.
Ok, I’ve restarted the containers and the avatar service is now back up and running. You should see avatars after a refresh (or do a hard-refresh if you don’t).
Thanks @zogstrip. Can confirm, all fine here!
Looks good on all sites where I originally saw issues. Well done, @zogstrip! 
