Hey Can we delete private messages? I can archive private message but cannot delete it.. May be I miss something..

From what I understand, you cannot technically entirely delete a topic. Only admin can delete PMs, yet they are still recoverable (I guess there’s just a flag in database). Also, it would be incorrect to delete a PM thread if the other side does not want it deleted. That’s probably why the only opt…

But then how the Admin can delete private messages? I would like to delete just welcome messages sent by the Discobot. Is that possible?

I understand what do you mean, but can I do that for all topics?

Doing that for many topics requires a lot of patience, or some fiddling around in the Rails console. Given that you recently imported , I’d recommend that you disable these messages and re-import instead, just as @pfaffman recommended here :slight_smile:

How to delete private messages?

Product Support

fefrei (Felix Freiberger) 1 Novembro , 2017 08:17 4

As an admin, you can mark topics as deleted by hitting the trashcan below the first post, hidden behind the … button:

Tópico		Respostas	Vistas
Archive private messages Product Support	6	952	6 Fevereiro , 2022
Can Admins see all Deleted PMs? Product Support	8	2067	31 Janeiro , 2018
Deleting or dismissing personal messages Feature personal-messages	19	6239	2 Julho , 2025
Deleting all posts in personal message not working Product Support personal-messages	13	384	5 Julho , 2024
How to delete thousands of Personal Messages? Product Support personal-messages	6	2021	26 Novembro , 2021

How to delete private messages?

Related topics