Hi, Can you please help me identify the problem when I install discourse? I get stuck in this portion cd /var/www/discourse && su discourse -c ‘bundle install --deployment --verbose --without test --without development’ TIA

Thanks! I am using smartty to connect to my droplet as I am a windows user. I am waiting for the bootstrap to finish but the software disconnects before I get to finish the installation.

try mtputty and please let me know what is Your base OS? even if it disconnects, you should let it complete in the background and wait about 45 minutes before accessing your main website! if you have a recently failed build maybe post some error logs to help identify the reason for disconnection?

Thanks! I am using ubuntu 16.04 LTS for my discourse installation. I was wondering if discourse would continue the installation even if ssh got disconnected. I’ll try to find some error logs and post it here. Thanks again :slight_smile:

I have tried to use putty and the installation is not pushing through. Thanks for the help :slight_smile:

if You want, I can prepare a Digitalocean Node for You with a working discourse installation and then transfer it to your account. let me know just in case you are stuck and need some help.

Thanks! But I’m using Linode for discourse. I just got it installed and will now register for the admin account. :slight_smile:

That could be an option but it’s not reliable in all cases and as per my own install experience, DO may disconnect due to some random timeout but it works in the backend just fine.

Thanks! I got it installed. Now the next thing is I am not receiving any email from the discourse installation to complete the admin account registration.

Did You configure some external SMTP Provider? e.g. mailgun or Amazon SES? can you confirm if they’re working fine?

Getting stuck during bootstrap

Product Support Self-hosting

jomaxro (Joshua Rosenfeld) 20 Abril , 2017 17:33 8

If you’re using DO, perhaps try the Console VNC access method from the DO website.

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Getting stuck during bootstrap

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