I was just investigating an issue with trust levels, and realized that a handful of moderators had their trust level locked and I don’t know why. Does this happen automatically when you promote someone to moderator or shouldn’t their trust levels adjust automatically as they move along and up in the community food chain? Or are there other circumstances when trust levels get locked by the system, not manually by staff? I worry that other users might have their trust levels similarly locked inadvertently. To ease my concerns I have been hunting for a way to see a list of users with locked trust levels, but to no avail. If this feature exists, please point me to it. The easiest way may be to include it as a column in the user export. Or perhaps someone knows a database explorer query they can share? Many thanks in advance. :seedling:

That’s do the trick! SELECT username from users WHERE manual_locked_trust_level = 1

Is each lock logged and if so, is the lock presented as a filter that can apply?

that’s a good idea - I checked, however and there is no admin action log for “locked trust level”. [imagem] cpradio: Using Data Explorer, you can query them using. locked-trust-levels.dcquery.json (184 Bytes) cool! I’d like to try this but am realizing I am unable to import data queries - clicking the button nothing happens. Am I missing something or is this a bug?

That is indeed a bug. [imagem] In the meantime this is the query: SELECT username, trust_level from users WHERE trust_level_locked = true

ok - after refreshing a few times and clicking around in the query explorer I finally got the option to create a new query. This is super helpful - many thanks. According to your query, it looks like I have 351 users with locked trust levels. This is a fairly random list of users who don’t have anything in common, and they have not been edited. Any idea why this is happening? Would you be willing to provide me with a command to reset these to unlocked? Or do I need to go through and unlock each of these one by one?

Ohhh… I think I have an idea what’s happening here. I have been using the group feature to automatically grant a trust level when they are added. Is it possible that this has been actually locking them at this trust level? This is not what I want, and it’s not what I think the feature does. But I can’t think of anything else at the moment. [imagem]

That may be doing it. IIRC, when TL is set higher than what the user currently qualifies for, it locks them in to prevent the system from downgrading them.

[imagem] tobiaseigen: Would you be willing to provide me with a command to reset these to unlocked? I’m not at a computer right now. I imagine out would be easiest to do via command line but after reading your other post I’m not positive it is a good idea to do so.

Thanks! I think I’d rather have the automatic trust level system work than have people locked at a low trust level. So if you can provide the command when you get a chance I’d appreciate it. :seedling:

I believe this should do it. (be sure to backup your instance before running it) User.where(trust_level_locked: true).update_all(trust_level_locked: false) Edit: Well, duh! You could simplify this to (as no user should have a locked TL) User.update_all(trust_level_locked: false)

List of users with locked trust level due to group membership?

Community Building Data & reporting

cpradio (cpradio) 10 Maio , 2017 19:06 3

Using Data Explorer, you can query them using.
locked-trust-levels.dcquery.json (184 Bytes)

Tópico		Respostas	Vistas
Trust level changes while automatic groups do not change Bug	4	1255	14 Setembro , 2016
How to auto remove from groups when trust level falls? Product Support	6	566	13 Agosto , 2021
Lock trust level doesn't seem to work Bug	5	1066	20 Junho , 2018
User trust level resets to zero when unlocked Bug	5	645	1 Março , 2023
Trust Level locked after manual promotion Product Support	2	543	16 Abril , 2019

List of users with locked trust level due to group membership?

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