This is the error I’m getting. The video is a screen recording on an iPhone 16 pro max. File is HEVC. I searched but it seems like it should be okay to upload? (Self-hosted) [The image shows a notification that the file being uploaded is not authorized. (Captioned by AI)]

I figured this out. I needed to change the allowed upload size in the admin panel as well as nginx.

I did something in the settings (no idea what) and it seems to start to process but now getting this error. [The image is a screenshot of an error message displayed on a mobile device. (Captioned by AI)]

To get past the first step you need to add the extension to the allowed list in your admin settings. I assume you worked that out.

Yes, I worked it out but didn’t know how. I was mobile and couldn’t tell which extensions were already included. But it’s all working well now. :blush:

El video de iPhone no se carga

Soporte

HAWK (Hawk) 23 Noviembre, 2024 04:18 4

Para pasar el primer paso, necesitas añadir la extensión a la lista de permitidos en tu configuración de administrador. Supongo que ya lo has resuelto.

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Uploading video file returns "Sorry, there was an error uploading that file. Please try again." Self-hosting	15	4462	17 Marzo 2024
HEIF file type not allowed for upload Support	5	1621	7 Junio 2017
Cannot upload videos on Android 9 Kiwi Support	3	721	2 Febrero 2023
How to change upload limit by command line Support	5	237	23 Junio 2024
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El video de iPhone no se carga

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