The user created an account but is not receiving emails (there is a problem with their email app). How can I approve them? Is there any method in the admin panel to approve them on the forum?

If you go to the user’s admin page (Admin > Users > Select user) and click on the Activate user button, I think that will work?

I choose that option, but it doesn’t show up for me.

Meine Kenntnisse in der Sprache sind nicht so gut aber wie es aussieht ist dieser Benutzer bereits aktiviert.

[imagen] Asa: My knowledge of the language is not so good, but it looks like this user is already activated. So, it’s not activated. Every time he tries to log in, a message appears telling him to go to his email and approve the account. But he’s having trouble accessing his email, and there’s no option to activate the user — it shows as already activated. I don’t know what to do

Cómo aprobar la creación de una cuenta de usuario sin que reciban un correo electrónico

Soporte del producto

NateDhaliwal (Nate Dhaliwal) 22 Septiembre, 2025 05:16 2

Si vas a la página de administración del usuario (Admin > Usuarios > Seleccionar usuario) y haces clic en el botón Activar usuario, ¿creo que eso funcionará?

Tema		Respuestas	Vistas
Account activation / email verification email not sent on sign up, when "must approve users" option is turned on Product Support	10	3139	29 Junio 2018
Require email validation before account approval Feature	13	3313	9 Abril 2016
Require email activation before Admin approval Feature	5	1825	2 Enero 2019
Checking "must approve users" and approving manually requires activation Bug	3	1739	13 Septiembre 2017
Users who are 'activated' but not 'approved' Product Support	1	173	19 Enero 2025

Cómo aprobar la creación de una cuenta de usuario sin que reciban un correo electrónico

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