Events not being created on my computer only / works for developer

Support
1

Hi - I created an event 3 weeks ago, now nothing happens when i try to create an event. I am going nuts. Does anyone have a solution?

I have done all of the recommended troubleshooting:

  • Updated Chrome, cleared cache
  • Tried on Chrome, Incognito, Firefox
  • My permissions (Admin) are the same as developer’s permissions
  • No events start/end restrictions
  • Groups set to be able to create events include Admin
  • I am creating topic within category that is allowed in settings for events
  • Turned off all browser extensions except LastPass

Main thing is - developer can create, and I cannot, so it seems to be a computer issue (??)

He is wondering if it is a timezone issue of some sort. He is in India and can create (only after he deleted the start/end restrictions). I am in California and cannot create. But I did create once weeks ago!

Thank you for any insights or suggestions!

1 Like
2

What’s your date format?

I have a similar issue Events not being created / date misparsed

Was this an event before September 13?

When the month and day are swapped, dates Sept 1 - Sept 12 are valid dates (Jan 1 - December 1) but September 13 becomes invalid (there is no first day of the thirteenth month).

I bet you can create an event between October 1st and October 12th.

3

Hi Richard - Thanks so much for your super quick reply! I am actually hosted on Communiteq.

My event date format is Wed, Sep 24 9:16 PM" → 10:46 PM. This is an event my developer created today.

I might have created my successful event before 9/13 (since deleted) but I just tried creating one now for 10/8 and it did not work.

My developer’s computer time format is day/mo/year. He can create event and it shows up in the Discourse chosen event format of mo/day/year.

My computer time format is mo/day/year.

So, in sum, I think my issue is probably something other than the “non-existing” date issue (month 13). The search for a solution continues…

I have the Redditish theme if that might be relevant.

5

Hi Tomas - Yes I am entering the date in the preset calendar as well, not entering it manually. That works for you and creates the event?

PS I might have flagged your reply (and mine) by mistake. I was logged out and trying to hit the reply button, but that doesn’t appear unless you are logged in.

7

There are indeed two deleted posts in this topic. Sorry about that! Funny that you landed on the flag button instead and weren’t deterred by it! :rofl:

In any event, were you able to resolve your issue? What was the solution?

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Hi Tobias - Thanks for checking in to see how things are going on this post. No, I haven’t found a solution. When I hit the Create Event + sign it just doesn’t do anything at all… It’s a dead end. Developer can create an event, and I cannot… Do you have any ideas on how I could troubleshoot beyond what I’ve done already (see above)?

Thanks very much!