A new review queue layout with all new features

We’re excited to announce some valuable improvements to the review queue and Discourse’s moderation tools. These are available behind an experimental feature flag that can be enabled on any Discourse site - read below for more info!

:fire: A refreshed layout

The layout of the review queue has been entirely rebuilt to make sure moderators can find vital information at a glance and take action on reviewables from a consistent location.

BEFORE:

AFTER:

Additionally, we’ve moved the filters to the top of the page on the list view, providing more space for reviewables to be displayed.

:memo: Moderator notes and a timeline

Moderators can now record their thoughts and communicate with each other directly on each reviewable by leaving notes. Notes are displayed in the Timeline tab along with other chronological data about the reviewable, including info about any flags made by users.

If you have the User Notes plugin enabled, you will also have an option to add your moderation notes onto the user’s profile itself, without having to navigate there.

:clipboard: Even more data now available

The Insights tab shows more granular and actionable data about the reviewable to assist moderators in making decisions, such as:

  • The number of times this post has been flagged
  • The flagged user’s trust level
  • The number of times the user has been flagged
  • How many posts the user has written

:white_check_mark: How to enable these new tools

The refreshed review queue layout is available to use on all Discourse sites right now! If you are self-hosting, make sure you update to the latest version to access it.

To enable these new tools:

  • Navigate to the ‘Experimental’ page in your admin (/admin/config/experimental)
  • Add groups to the “Reviewable UI refresh” setting.
    • Any groups you add to this setting will see the new layout and features when they access the review queue - you can add your built-in moderators or admins groups, or create a new group that moderators can join or leave as they please.

:chart_increasing: There’s more to come…

We’re hard at work on rebuilding the moderator actions to allow moderators to take separate actions on users and their flagged content, which will make actions more consistent, easier to understand, and far more flexible.

:megaphone: Share your feedback

We’d love to hear what you think of the new moderation tools! This work has been in development for some time, and we’re already using it for our daily moderation needs here on Meta with great success.

If you opt into the new tools and test them out on your site, please leave a comment below to let us know what you think, and how this update is impacting your moderation flow.

12 Likes

Thanks! These changes look great!

Can you offer a little guidance on how experimental it is at this point? I’m assuming you think it’s fine to use on production. If there are problems, are they likely to have permanent impacts on the forum?

2 Likes

We’re currently using this here on Meta, so we consider safe to use right now. The moderator actions have not been changed (yet), so you will still have all the core moderation features available to you, and it won’t have any permanent impact on your forum if you use the new interface.

You can always switch back to the old interface at any point, and any notes you left on reviewables will be there when you return to the new one.

3 Likes