Accessing Personal/Direct Message Chats

AI-generated summary

A discussion on accessing personal/direct message chats is underway. Epi320, an admin at https://prodigy-game.discourse.group/, inquired about accessing members’ direct messages (DMs) and personal messages (PMs) due to concerns over their content. tvavrda clarified that only admins, not moderators, can view PMs. ondrej confirmed that admins can view PMs by navigating to a user’s profile page and clicking ‘Messages’. However, regarding direct messages in the chat area, ondrej stated that admins cannot access them without impersonating the user, as Epi320 initially mentioned.

Hello, I am a moderator at https://prodigy-game.discourse.group/

We are slightly concerned as to what some of our members are saying in their DM’s and PM’s.

Is there a way for me to access them?
Other than impersonating.

As Can staff read other people's PM's? What about admins? says, only Admins can see. Not moderators.

Oh sorry, I meant to put admin.
(I was just promoted lol)

Lemme check out that link

Wait, a quick question, what about direct messages?

Is there a way for admins to see dms?

In Discourse PMs are not ‘private’ hence the reason we call them Personal Messages. When you say DMs are you referring to PMs or chats (chat)?

To answer your question, yes, as an admin you are able to view any members PMs.

Just navigate to the users profile page and press ‘Messages’ (red circle)

Oh I am sorry for not clarifying :sweat_smile:

I meant in the chat area, like:
image

As far as I know, no you can’t. You’d have to impersonate the user like you mentioned above.