In a discussion about Discourse’s pricing page, davetapley questions whether “staff users” are the same as admins and moderators, noting confusion and concern over costs for scaling moderation (20 moderators would cost $250/mo under current add-ons). ondrej confirms staff = admins/moderators, and suggests alternatives like using TL4 users or category group moderators to stay within limits and save costs, linking to detailed permission tables. maiki acknowledges the confusion, promises to relay feedback to the team, and clarifies the add-on isn’t meant for large moderation teams — recommending category moderators instead for their sufficient permissions. The goal remains supporting safe, civilized communities without forcing excessive spending.
Are “staff users” the same as “admins & moderators”? If so that’s confusing.
Regardless: I’m good with the Standard plan, but I want 20 moderators, is that $100 / mo (incl. 5 mods) and then 3 x $50 / mo (for an additional 15 mods)? Seems like needing more $$$ to increase the safety of a community isn’t a great incentive model
To save money you can perhaps look at utilising TL4 (Leader) as they do not count towards this staff limit. Furthermore, you can explore with category group moderators
To compare what privileges TL4, group moderation and staff have refer to the topic below
@ondrej covered everything well, but I wanted to follow up as well.
Sorry it’s confusing. We try to communicate clearly at all times, so I’ll let our team know your feedback.
I see it says, “Extra staff users” in the add-ons, that must be where you are reading that.
We are about Civilized Discourse, so of course we want your community to remain safe.
The add-on you are looking at is not designed for your use case. In the link shared (Trust Level Permissions Reference), you’ll want to check the “Category Moderator” column to see if that permissions group will suffice for your needs.