The original poster, squarecranium, is experiencing an issue where an admin’s status is being repeatedly revoked without any apparent reason or logged action.
squarecranium has checked the logs and found no evidence of anyone revoking the admin status, but did notice that the affected admin was making changes to the platform before losing admin access.
Lhc_fl suggested checking the logs for any plugin-related actions, while nat asked about installed plugins, specifically mentioning the DiscourseConnect plugin as a potential cause.
squarecranium listed the installed plugins, including discourse-saml. nat pointed out that the discourse-saml plugin could be the culprit, depending on how it is set up, and provided a link to the plugin’s README file for further investigation.
Hi folks, I’ve searched high and low but couldn’t find anyone with a similar issue to this.
I’m wondering if anyone has experienced their admin status repeatedly being revoked? This has happened a few times to one of our admins and there doesn’t seem to be any reason for it (i.e nobody has removed their admin status).
If anyone has had something similar happen, or knows how to fix it please let me know!
If you could share what plugins you have installed, that could be useful. For instance, configuring the DiscourseConnect plugin in a certain way may result in removal of certain groups (see here).
Hi Linca, thank you - I hadn’t thought to look in the log. Just had a look and there is nothing in the log to suggest the admin status has been revoked by anyone else.
The log book shows that:
17 hours ago - Admin1 was making changes to the platform
They have then logged on again this morning and were no longer able to access admin controls.
Next entry in log shows:
28 mins ago Admin2 (me) has re-granted Admin1 admin access
There is nothing between these 2 events in the log. Very odd!