Admin user not getting any notification emails

AI-generated summary

In a self-hosted Discourse instance running version 3.3.0.beta1, mirkomen77 reports that the admin user is not receiving notification emails when new posts are made, despite other users receiving them. Email and tracking settings appear correctly configured, and mirkomen77 notes that enabling mailing list mode does trigger emails, but expects them to work without it. Moin suggests checking the notification level of individual topics, as existing topics may not inherit default “watching” preferences set later. JammyDodger recommends reviewing logs at /admin/email/sent and /admin/email/skipped for clues. After further testing, mirkomen77 confirms receiving at least one notification email, but questions whether the Notification Schedule now affects email delivery. Separately, microhit reports a similar issue: a user receives system emails (e.g., password reset) but not reply notifications, despite having personal email settings enabled — suggesting a possible misconfiguration in admin-level settings affecting specific notification types. The thread highlights potential gaps in admin notification behavior, topic-level inheritance of preferences, and possible changes in how Notification Schedule interacts with email delivery.

I am trying to have the admin user of a self-hosted installation to get an email every time someone posts something.

However, no chance. Emails are never sent (or skipped) to the admin user, but other users are getting emails according to the logs.

3.3.0.beta1

Email Settings

Tracking Settings

I looked at Admin to receive notifications every time a user posts

However, no emails are sent to the admin user, are there any other settings I need to check?

The only way to get emails is to enable the mailing list mode, but I assume it should work anyway with the mailing list disabled, or am I mistaken? Other users are getting the user_posted email, just not the admin.

Thanks for your help

Did you check the notification level of the topic where someone posted?

They are always set to watching by default.

I thought maybe those topics existed before you set the watching by default preference. The status of existing topics is not changed.

Is there any info in your /admin/email/sent or /admin/email/skipped that could provide more detail?

After more tinkering, I was able to get a notification mail sent.

Let’s see how it goes

Does the Notification Schedule affect the emails? It did not in the past, but things might have changed?

I have similar problem.

User is complaining they never receive REPLY notification email even when their personal email receive settings are enabled.

They do receive other emails, like password reset, but not reply email. Looks like something in Admin settings is missing.