نصيحة حول بوت الدعم لمنتدى الدعم الفني (Discourse AI مقابل Discourse Chatbot)

Glad others are joining on this and hope that this is of benefit to Ryan.

Perhaps @37Rb (Ryan) can provide some more info

  1. Do you foresee using manuals for use with RAG for a Discourse AI bot on the Discourse site?
    a. What format are the current format of such manuals? Hard copy, PDF, web site, other?
    b. How often will the knowledge base be updated with new or versions of the manuals?
    c. Will the manuals be made public on the site?
  2. What other information besides the Discourse forum could be of value to an AI for responding on the support site?
  3. When creating a Discourse AI bot do you foresee other needs for the bot? I ask this because if you read through the history of Discourse creating the AI bot you will see it go through many changes, it was not the perfect bot with the first creations and still is seeing many changes.
  4. Can you create some examples of how you see the bot or agents being used? For example show a few different cases of a user chatting with the bot.
    Note I use the word agent with similarity to an Langchain agent and not to be confused with an OpenAI assistant.
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