After upgrade the site doesn't load

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After Upgrade, Site Doesn’t Load

Pad_Pors reports that after upgrading, their site doesn’t load in Firefox or Chrome, with a “network protocol violation” error. However, multiple users, including itsbhanusharma and dax, have confirmed that the site loads fine for them.

The issue appears to be specific to Firefox 59.x and is likely related to a known bug (https://bugzilla.mozilla.org/show_bug.cgi?id=1454400#c1) that should be fixed in Firefox 60. A temporary fix is to click the “Try Again” button, which allows the site to load normally.

Pad_Pors suspects that a slow web connection might be the cause, but itsbhanusharma and dax have successfully accessed the site using various browsers, including Chrome, Firefox, Edge, and IE.

1

Hi, I just upgraded our site to latest, and when I try to open it in firefox, it gives me this error:

The site at https://padpors.com/ has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected.

I couldn’t also open the site in chrome. though the site seems to be up.

I would be thankful for any help or hints showing me what to do. as I couldn’t find any proper solution in the web so far.

2

Network violation error seems to be a side effect of the recent changes done in favour of eliminating the “Cannot load app” problem. I too get it when I wake up my work laptop from sleep and then a refresh is what it takes to fix.

This happens to me only on firefox.

Your site is loading fine here. Screenshot below.

Screenshot_2018-05-01-14-14-48
Screenshot_2018-05-01-14-14-481440×2560 485 KB

3

The site is up for me. Since yesterday I saw your same error on many Discourse sites using Firefox 59.x.
It’s still this error "Cannot Load App".... in Firefox sometimes. Refresh fixes it

It should be fixed when Firefox version 60 is released during the first week of May.
If you click on the Try Again button your site should load normally

4

@dax I remember some changes were pushed in discourse core to better handle the issue! Maybe that is causing this?

5

I don’t think, from what I know the only commit is this one for user offline

https://github.com/discourse/discourse/commit/d2d3c7d24e733b1db8bd187df1f2b004d18d6ca2

@Falco can confirm it or not.

6

many thanks for your responses, I still can’t open the site using either firefox or chrome. may it be due to slow web connection? or may you let me know what browser you use?

p.s. I agree that the site is up, as we haven’t got the down-message from up-time robot.

7

I’ve tried on Chrome mobile, Firefox on Laptop. it loads fine on both

8

The site opens on all these browsers:

Chrome Version 66.0.3359.139 (Official Build) (64-bit)
Firefox 59.0.3 (64 bit)
Edge 41
IE 11