The discussion revolves around using AI, specifically ChatGPT Plus, to automatically respond to every post on a forum in a personable and engaging way, with actionable tips to boost interaction. wendellverli proposes this idea to enhance engagement and save time. sam explains that this can be achieved using the Discourse AI plugin, by setting up AI personas and automation rules, but warns against overuse, as it could undermine the human interaction that forums are built on. The suggestion is to use AI cautiously, particularly in specific categories with FAQs, and to maintain a clear distinction between human and AI content. wendellverli acknowledges the need for a plugin and agrees on a targeted, thoughtful approach to AI automation.
Is there a way to use “ChatGPT Plus” and for EVERY post the Admin, with intelligence, would respond to any and every post with a comment that:
Relates to what was posted in a personable and friendly format
Finishing its comment with an actionable tip and question (so it engages a comment back and interaction?)
I feel this is something that would be SUPER helpful to increase time, engagement, interaction on the Forum in general.
Ideas?
This is how it looks here:
You can not see the whisper, we can as staff:
This is technically correct however, I recommend extreme caution
Just because you can do something, it does not mean you should. People head to forums cause they want to interact with people. If you transform your forum into a different space where all human and robot content is mish-mashed together you have a high chance of destroying your online space. Whatever is done here needs to be done extremely deliberately and carefully.
We chose the whisper route on meta cause it saves us a bit of time when triaging responses, it does not replace us and has minimal and properly decorated bleed through into content on the forum.
See also: Experiments with AI based moderation on Discourse Meta for some cutting edge experiments.
@sam I could not see it though. Sorry. Also, I think I would need to install this plugin to make this happen, If I understand this correctly.
I agree, the idea on this is to be VERY personable and ONLY on some categories that people have FAQs etc… would be exrtemely helpful to respond automatically and in a relevant and contextual way.
I just don’t know how to do it yet.
