My organisation has two Discourse instances: a public facing one to provide community support on which all employees have moderator rights, and an internal instance on which only Discourse administrators have moderator rights as of today.
On the public instance, we are able to set reminders on topics and following-up on them is easy. On the internal instance, we do not have access to the Set Topic Timer… → User Topic Timers → Remind Me action and as a workaround typically email ourselves a link to topic and rely on on email snoozing instead.
To me, allowing any user to setup topic reminders natively from the UI seems like a no-brainer. Are there fundamental reasons that would prevent this enhancement from making it into the product? I’m open to any suggestion to make our workflow more efficient.
I wonder why bookmarks can’t trigger a reminder to you, e.g. you set up a “naggy” bookmark.
I wonder if a report of all pending bookmarks, kind of the way we do a report of all pending assigned topics (“that you probably forgot about” is the implication here) would be helpful. Or allowing people to set a nag interval on a bookmark, one time or repeating..
“Forget about this thing completely till next week, follow up once”
vs
“This thing is important to me”
That said I would love to see bookmarks become more useful, personally I simply never use bookmarks (I also don’t use star in GMail), its basically a pointless button in the UX I have I never press.
With the topic reminder I am assigning deliberate work to the computer … activate stop watch … tell me about this again in N minutes. That allows me to dump stuff off my brain stack.
Slack’s take on this is this function it exposes on in the ... menu:
The other reason it matters, the number of bookmarks helps tell you how important a post is, alongside likes, read counter, cumulative read time, etc.
We should strengthen bookmark a lot and make it more useful.
The other weakness of “topic timers” is that they are per topic. Why? Why can’t I get reminded of two different posts in the same topic at different times.. or pick the first post if I want a “topic” bookmark reminder. Having this be per post is more logical / flexible and is already how bookmarks work.
I would love bookmark to be improved to be the “remind me about this” feature because it already is, it just never nags you like it should..
I have tried using bookmarks, but never remember to look at them. I can’t even find them on mobile.
Topic level would probably be fine. There are few topics here that are long enough that I’d need multiple reminders. It might also allow people to game the importance of a topic by seeing reminders on all posts.
Same. They are too hard to search, and I just rarely remember to look at them anyway.
Regarding the feature request, I would definitely find this useful. I think for my purposes topic level reminders would be enough. Maybe it would be best to start there and iterate if there’s demand for post level reminders?
I violently disagree - bookmarks are conceptually no different at all, they just have infinite duration and no nagging. Same as tying a string around your finger, remember “something” on “someday”.
Either way we need to improvinate bookmarks so they are a feature that actually helps people and gets used.
