The discussion revolves around the lack of a grace period editing window for messages sent to staged users via email. tobiaseigen requested this feature, as they heavily rely on it to make quick fixes. codinghorror also questioned why this feature wouldn’t apply to messages sent to staged users.
It was discovered that the issue is due to the shorter default personal email time window seconds setting (20 seconds) compared to the email time window mins setting (10 minutes). tobiaseigen changed the personal email time window seconds setting to 600 seconds to match the email time window mins setting, effectively adding a 10-minute delay to their emails.
tobiaseigen acknowledged this might slow down conversations with staged users but prefers having time to make fixes. jomaxro and codinghorror suggested that 10 minutes might be too long, with codinghorror recommending 5 minutes as the sweet spot for editing after the fact.
I am testing out the ability to send messages to email, thereby creating staged users, and discovered there appears to be no grace period edit window. It sends the email immediately.
I am one of those people who relies heavily on the grace period edit window to quickly make fixes. Could it be possible to make this available? Or possibly to add a modal to warn us that the message is going out by email immediately and will create a staged user?
Why would grace period not apply here @sam that seems odd.
By default, the ‘email time window’ for personal messages is much shorter than regular topics, so maybe that’s what you’re seeing?
The two settings are
email time window mins: default 10 minutespersonal email time window seconds: default 20 secondsAh - that does sound right. Many thanks. I have now changed personal email time window seconds setting to 600 seconds to match the email time window mins.
I’ll test but am assuming this is the answer.
Keep in mind that you just added a 10 minute delay to your “emails” (though this may be your goal). That’s quite a long time from when you click “reply” to when the staged user is actually emailed. It could really slow down conversations you’re having with a staged user.
Yep. I am aware. And if it becomes an issue I may lower to 5 mins. But for now I like having some time to still make fixes before sending, same as topics.
10 minutes seems like a lot. Our default (not for staged email replies, but for regular replies) is 5 minutes and I feel that is the sweet spot for rational editing after the fact.