Associated Accounts are not visible on staff accounts?

Support
1

Is there a reason why Associated Accounts are not shown on my own account, or on any other staff accounts? :thinking:

If I view a regular user at https://example.com/u/username-here/preferences/account I see an Associated Accounts section with a “Show” button:

Screenshot 2026-03-23 at 10.15.36
Screenshot 2026-03-23 at 10.15.361452Ă—1498 137 KB

And when I click the Show button I see all the available options:

Screenshot 2026-03-23 at 10.15.43
Screenshot 2026-03-23 at 10.15.431332Ă—1872 186 KB

However, when I view my own account preferences there is no sign or trace of the Associated Accounts section:

Screenshot 2026-03-23 at 10.18.02
Screenshot 2026-03-23 at 10.18.021396Ă—1362 100 KB

:thinking:

If I go to the Admin options for my own account, or any other staff user, I only have the option to delete all associated accounts, and no Connect option.

There’s probably a good reason for this behaviour, could anyone enlighten me please? :smiley:

2

Meaning I can’t easily or individually manage my own associated accounts – even though they’re mine :blush:

3

Do you use 2-factor authentication on your staff account?

2 Likes
4

Yes, it’s required on all staff accounts.

Is the use of 2FA what’s causing the associated accounts section to be hidden from the staff user preferences? :thinking:

1 Like
5

I think so.

You could enable 2FA for your account here to verify.

3 Likes