I think the wording is very important. Big companies also mess this up. I recently wanted to use uber eats, but because I stay abroad, their systems flagged me. But it was more like a shadow ban: there was no mention of spam protection mechanisms, just generic error messages. So I started spamming insults into their “support section”. I thought no one would ever read this, but I actually got a response and finally my food. They also clearly had a process for people to get unblocked, but it wasnt clear how to reach it from the UI. I think this dystopian newspeak about “community guidelines” should generally be avoided. It should just say: you were caught by a spam protection mechanism, here is a captcha to prove you are not a spammer/ please write a personal message that is send to a mod explaining why this is not spam.
this “community guidelines” stuff coming from big tech without clear recourse and statement which rule was broken is very nasty. I think this will lead to their eventual demise and its best to stay as far away from this as possible. Conceptually and by language.
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