As an admin you should get a PM whenever an automatic backup fails. It contains the log output of the backup process.
I have a couple of questions:
- Is this a standard Docker based install?
- Do manual backups work?
- Is there a warning about a paused Sidekiq in the admin dashboard?
- Are your uploads stored on S3 as well or just backups? Are you using different buckets for uploaded files and backups?
Where did you get the idea that it is required? It is not! We might need to clarify our documentation if you read it there.