Hi, I’m trying to upload my backup to my new server, but it doesn’t seem to be working. The same issue occurs when I try to upload it to my current server. The upload gets stuck at 0% and doesn’t progress on either my old (where I downloaded my backup from) or new server (fresh Discourse). Both ‘Enable backups’ and Allow restore” are enabled.
this is likely an nginx hard limit.
Do you have a windows PC?
I would recommend opening port 22 and running the following in command prompt
scp -C ./<<<backup file name>>>.tar.gz root@<<<domain.com>>>:/var/discourse/shared/standalone/backups/default/
Not windows PC. I have mac.
Press ⌘ + Space → type Terminal → Enter
Run your command
scp -C root@domain.com:/var/discourse/shared/standalone/backups/default/cate-s-community-2025-10-17-161933-v20251016143343.tar.gz .
- -C → enables compression
- root@domain.com: → your server’s login
- /var/discourse/…tar.gz → remote path
- . → save it in your current local directory (e.g. /Users/yourname)
make sure you have a strong root password, and if you use SSH key the scp command will need to be modified
It seems that port 22 is already open.
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this is the command you want for upload from mac to server
you’ll need to save your tarball backup file in the directory of terminal where you’ll run that command
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