Bounce score does not reset when email address is changed

Scenario:

  • A user signs up with john.doe@example.con
  • Activation mail bounces
  • After a few attempts the user realizes they made a typo and they update the email to john.doe@example.com
  • Activation mail arrives

Problem:
In the users profile the bounce score is non zero, accompanied by the text “Some bounces were received recently from that email.”

Note how it even says “that email”

Expected:
A bounce score should be associated with an email address, not with a user. Since that would be quite a change, I suggest that as an alternative solution the update of an email address would reset the bounce score for that user.

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