The discussion revolves around the Bounce Score Setting Description. Initially, lrossouw suggested a clearer description for the setting, pointing out a typo and adding more details. zogstrip agreed to fix the typo but was hesitant to add more text, suggesting a link to a topic explaining it instead. However, lrossouw and codinghorror agreed on a concise description: “Max score before we will stop emailing a user. Soft bounce adds 1, hard bounce adds 2, score reset 30 days after last bounce.” zogstrip implemented the change.
Later, Peter_Backgren shared a specific use case where users with changed email addresses soft-bounce, and he wants to automatically reset their bounce score when they log in, with a notification to update their email address. If ignored, he would then set their email notifications to off. He also mentioned related issues with lurking groups and inactive users.
Just read the code on bounce score as I was not sure what happens with it.
The description in Settings says:
The maximum user bounce score before the they are deactivated. A soft bounce adds 1, a hard bounce adds 2.
Based on what I read in the code the following would be clearer.
The maximum user bounce score before we will stop emailing them. A soft bounce adds 1, a hard bounce adds 2. The bounce score get’s reset to zero 30 days after the last bounced email.
At the very least the typo “the they” should be corrected
OK but just change it that we won’t deactivte “them” as I was worried my users was going to be blocked. That’s what it sounded like from the text. deactivate emailing them or stop emailing them or something like that.
