I went to investigate a user who did not receive an email for signing up. The admin screen showed a bounced score. I went to Admin->Email->Server setup & logs->Bounced(tab). I see the user listed on the Bounced report. When I click on the information icon for additional info, the following appears. …

[画像] LotusJeff: the following appears. [画像] "Discourse::NotFound" error when click "Email Type" field on admin/email/bounced That is the expected behavior when the bounced response was not processed by Discourse. The feature is working fine if Discourse receives the bounces, otherwise it w…

Would someone mind checking if your system is working and if it is just my system with the problem? I have looked into the table called Email_Logs. This shows a bounce key and bounced error code. Does anyone know where to look at the specific email info? Header, body, etc?

It is annoying this is not listed in the instructions when setting up VERP. What is more irritating is that the bounce error codes are in the database but are not shown on this screen. If you use AWS SES, then run the following query in Data Explorer : SELECT * from email_logs where bounced=true or…

You’re right, this isn’t a great experience. How do you have your site configured to process bounces? Is it receiving the information via a web hook but without the actual mail?

I followed the instructions for AWS SES on this page: Configure VERP to handle bouncing e-mails . So, yes, we are using the standard webhook. I do not have the “enable raw message delivery” option activated. I will activate this to see if it sends the entire message. This is not a requirement in t…

I think (I’m VERY familiar with email bounces, not as much with the incoming webhooks) that without that option checked we get only minimal information about the bounce, so that makes sense. I’ve asked the responsible team to look at improving this experience; when we don’t have the raw bounced ema…

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Canapin (Coin-coin le Canapin) 2025 年 3 月 23 日午後 9:58 5

私が書こうとしていることについてはよくわかりませんが、デフォルトではSESはそのような情報を記録しないと思います。他のメールサービスは記録します。
SESのインターフェースからバウンスされたメールの理由を有効にして確認してみてはどうでしょうか？

トピック		返信	表示
Amazon SES/SNS email complaints not received, bounces missing information Self-hosting email	5	1484	2023 年 4 月 6 日
"Discourse::NotFound" error when click "Email Type" field on admin/email/bounced Self-hosting email	23	2438	2025 年 7 月 3 日
Where do I find details about bounced emails in Discourse? Support	8	1748	2020 年 12 月 18 日
Troubleshooting Outgoing Email Site Management explanation	4	3178	2024 年 2 月 27 日
Zero entries in bounced email list Support	3	690	2021 年 4 月 10 日

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