Our logged-in users cannot post anything as they simply don’t see the button:
I did replicate this issue in the Incognito mode.
Could you please help?
Our forum, just in case: https://community.elfsight.com/
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Have you tried safe-mode? https://community.elfsight.com/safe-mode It may be a stray bit of custom CSS hiding your button, and that may help you narrow it down.
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Oh thank you so much @JammyDodger, we will check it out! 
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