Is it possible to bump topics only for certain groups/users, and not for normal users? E.g. to revisit old topics to close them or answer them.

No, it would get pretty complicated because the timeline of a topic would spit off into a fork for different subsets of users. There’s some similar discussion here concerning whispers and whether or not they bump topics… maybe the whisper bumping plugin suggested at the end could help? …

Ah… that’s a pity then. Thanks for the linked topic; I’ll take a look.

[imagem] NateDhaliwal: E.g. to revisit old topics to close them or answer them. Can you share a bit more about your specific use case? And how are you currently attempting to solve your problem? I’m wondering if another possible option is to use automation to send a notification to the grou…

Okay. So for example, if a feature has been implemented recently, but there were fearure requests for them long ago, I’d want to revisit those old feature requests to tell them that it’s solved (and close them).

Tópicos de bump para certos usuários/grupos?

Suporte ao Produto

NateDhaliwal (Nate Dhaliwal) Agosto 17, 2025, 10:58pm 5

Ok. Então, por exemplo, se um recurso foi implementado recentemente, mas havia solicitações antigas para ele, eu gostaria de revisitar essas solicitações antigas para dizer que foram resolvidas (e fechá-las).

Tópico		Respostas	Visualizações
Bump topics for whispers on staff topic lists Feature whispers	6	838	1 de Julho de 2020
Revive a topic without replying? Product Support	7	842	1 de Junho de 2023
Asking topic owners if they want their topic to be bumped Feature	0	696	4 de Fevereiro de 2019
Manual bump for staff Product Support	5	280	15 de Maio de 2025
Tracking topics created by member of group Product Support notifications	8	483	14 de Abril de 2025

Tópicos de bump para certos usuários/grupos?

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