I am testing Discourse chat with my level 3 members. Is there any way to monitor private chats between users (as we can view PMs when necessary) or is it only if a message in a chat gets flagged somehow?
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I think admins can view all private message but I am not 100% sure.
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Private messages yes, But AFAIK not private chats.
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It’s not possible to view them through the UI unless flagged, but they are still accessible using the data explorer with the right query.
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are admins able to view it if they impersonate the user?
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Yes because then impersonating admin is that person.
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