In one of our deployment, we cannot save any field of the profiles. There is no setting preventing this, and there is no error. Neither while saving nor in the logs. It appears as saved, but after a page refresh it shows the change actually got ignored. All fields seem to be hit. bio_raw, title, …

What happens in the network tabs of your browser’s developers tools when you click on Save Changes button? Is there any error in the console tab?

no error there as well. the network tab shows also the request gets send successfully and returns a 200 without any error. but after a reload it just shows the backend never saved the information. The lack of any error messages is which brought me here, any idea where I can look else or what could get a hint of what is going wrong.

There was a similar issue here (with a solution). Perhaps it will give some clues. [imagem] No user preferences updating on my site Support Users are unable to change their about section in my forum. When they press save it says saved, but refreshing just clears this. Unable to reproduce on Meta. Able to reproduce when I change my bio or change someone else’s. I checked error logs, nothing showing up regarding this. Is there any place where I can begin debugging something like this? I don’t know how long this has been here only after a user reported it today.

Não é possível salvar qualquer campo no perfil

Suporte ao Produto

Canapin (Coin-coin le Canapin) 16 Dezembro , 2024 21:47 4

Houve um problema semelhante aqui (com uma solução). Talvez isso dê algumas pistas.

Tópico		Respostas	Vistas
No user preferences updating on my site Product Support	11	841	3 Outubro , 2023
Name field doesn’t automatically save in Profile when making changes in other fields UX	2	656	2 Outubro , 2020
After saving changes to profile, expanding full profile only shows half Bug fixed	5	214	5 Julho , 2024
Can't update profile Bug	5	968	28 Setembro , 2017
Profile field "About me" isn't updating in real time Product Support	1	366	3 Setembro , 2022

Não é possível salvar qualquer campo no perfil

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