Can’t set email-in for existing group?

[Architect]

Have this working with categories, but for some reason don’t see an option to set address for groups.

Not sure why that may be, must have missed something. Is there some additional configuration for this to work with groups that isn’t required for categories?

With this guide just see:

@Discourse

If you are not seeing the field, make sure that you have enabled the email_in site setting. Enter the email address you want to associate to that group and click the Save button to save your changes.

Which is the same as for the category mail-receiver have the email_in setting set.

Note (edit): There is an option to set e-mail address for when a new group is created, but cannot find setting for existing default groups to be setup for e-mail receiving.

[JammyDodger]

Are you trying to set up email-in for an automatic group? (eg. Admins). If so, that is not currently supported in the UI.

[Architect]

Yeah for one of the automatic/default groups, from the guide thought that would be possible for an “exsting group”:

@Discourse

If you are editing an existing group, click the group’s Manage tab, then click the Interaction link from the left side menu. You should see a Custom incoming email address field near the bottom of the form:

Can create a new group instead, maybe note could be added to this guide about that not being possible for the default groups.

[nathank (Nathan Kershaw)]

You can set it for the automatic groups, but it requires access to the Rails console and some bravery:

Allow email in for moderators, staff, and admins

Well, since nobody told me that was completely stupid, I’ve gone and tested this rails command on a little used instance. And it seems to work (so far)! Use at your own risk and backup first To add an email-in address Group.where(name: "=groups.name=").update(incoming_email: "=groups.name=@=domain=") To remove an email-in address Group.where(name: "=groups.name=").update(incoming_email: nil)

[Architect]

Good to know, don’t understand what a “Rails” console is but that is accessed through the standard console?

I don’t have a critical need for this to work, as the email-in for default categories of admin, moderators, and main/general category all works fine.

Only advantage of using groups instead of categories is emails will post as a PM instead of topic.

Would guess there is probably some reason why e-mail in is not supported for the default groups, but don’t know what that is.

[nathank (Nathan Kershaw)]

@Architect

Good to know, don’t understand what a “Rails” console is but that is accessed through the standard console?

Yup, it is. This topic explains it while addressing a different problem:

Rebake all posts matching a pattern

This guide provides instructions on how to rebake all posts in Discourse that match a specific string or regular expression, utilizing the Rails console for additional advanced options. Required user level: Administrator Console access required Want to rebake all the posts matching a string or regular expression? Let’s get started! Accessing your site To begin, connect to your Discourse Droplet via SSH and enter the Docker container for your Disc…

@Architect

Would guess there is probably some reason why e-mail in is not supported for the default groups, but don’t know what that is.

I suspect that there was a good reason for it, but I’m not sure that there is any longer.

[maiki]

@nathank

그것에는 좋은 이유가 있었을지 모르지만, 지금은 더 이상 그런 이유가 있는지 확신할 수 없습니다.

기본 그룹은 사용자나 스태프가 기대하는 것처럼 일관된 방식으로 작동하지 않습니다. 많은 권한과 설정이 이러한 기본(저는 “특별” 그룹이라고 부릅니다) 그룹에 연결되어 있으며, 그들에게 이메일을 보내는 것이 항상 적절하지는 않습니다(단순히 admins나 moderators만이 아니라, TL0-4 및 everyone도 포함됩니다).

그럼에도 불구하고, 저는 여러 사이트에서 그룹과 수신 메시지를 사용하고 있으며, 제 사이트 중 어디에서도 기본 그룹에 사용자들이 너무 많아 그룹 받은 편지함 관리에 문제가 발생한 적이 없습니다.

따라서 수신 이메일 지원을 추가하는 Contribute > Feature 요청이 있을 수 있고, 또는 새 그룹의 사용자 관리를 다루는 요청이 있을 수 있습니다.

[Architect]

That could be good for new feature request to work with the default groups, at least for the administrator, staff, and moderator groups would make sense for this to work.

Wouldn’t make too much sense for TL 0 / Everyone groups to have an e-mail-in address receiver, but there could be some use-cases for that.

At least for this guide would be helpful to mention that currently this is only for created groups, that is not clear from the way this is written:

@Discourse

Setting up incoming emails on a group

To setup incoming emails on a group, go to your groups page by clicking the “groups” link from the main menu, then click the name of the group (or create a new one).

That is a wiki post but I can’t edit that myself as a new member account here.

Don’t know what kind of budget it would take to sponsor a new feature development for this, seems like may not be that complicated/difficult but also potentially better left as is?