We have a user with 2FA enabled, and we cannot disable it for them. Clicking the ‘Disable’ button on their account gives us: [image] (You supplied invalid parameters to the request: Discourse::InvalidParameters) There is no row in the users_second_factors table for the user_id. I’ve tried addin…

Try via the rails console: [imagen] Disable 2FA via console Self-Hosting This guide is intended for use when an admin is unable to disable 2-factor from the user admin page. The easiest way to disable 2-factor is through the admin user page. [image] Discourse supports…

It’d also be good to know what version of Discourse you are running. There have been fixes for the inability to disable 2FA via the UI since the first release of 2FA.

Thanks @omarfilip .. I did the UserSecondFactor delete but didn’t know about UserSecurityKey. This user had no UserSecondFactor record, but they did have a UserSecurityKey record. Once I removed that, their profile shows ‘Two Factor Authenciation: No’ – thanks! @jomaxro We’re on 2.5.0.beta4 ( 8…

[imagen] Brandon_Martus: @jomaxro We’re on 2.5.0.beta4 ( 8d3900c6da ) That version is old and unsupported, update as soon as possible.

Besides being old and unsupported, you’re also missing over a dozen security fixes, so your site is vulnerable. Please do upgrade.

No se puede desactivar 2FA para el usuario

Soporte

omarfilip 4 Febrero, 2021 22:35 2

Intenta a través de la consola de Rails:

Tema		Respuestas	Vistas
Disable 2FA via console Self-Hosting how-to	0	2696	17 Abril 2020
Turn off two factor authentication Support	5	1310	11 Julio 2020
Command line disable Two Factor Authentication Support	13	2248	24 Abril 2020
Task "users:disable_2fa" does not disable security keys Bug	4	390	18 Marzo 2023
Locked out of own forum. Asking for two-factor verification I never set up. Help : ) Support	6	571	30 Septiembre 2022

No se puede desactivar 2FA para el usuario

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