We have a user with 2FA enabled, and we cannot disable it for them. Clicking the ‘Disable’ button on their account gives us: [image] (You supplied invalid parameters to the request: Discourse::InvalidParameters) There is no row in the users_second_factors table for the user_id. I’ve tried addi…

Try via the rails console: [imagen] Disable 2FA via console Self-Hosting bookmark This guide provides instructions for administrators on how to disable two-factor authentication (2FA) via the console. person_raising_hand Required user level: System Admin wr…

It’d also be good to know what version of Discourse you are running. There have been fixes for the inability to disable 2FA via the UI since the first release of 2FA.

Thanks @omarfilip .. I did the UserSecondFactor delete but didn’t know about UserSecurityKey. This user had no UserSecondFactor record, but they did have a UserSecurityKey record. Once I removed that, their profile shows ‘Two Factor Authenciation: No’ – thanks! @jomaxro We’re on 2.5.0.beta4 ( 8…

[imagen] Brandon_Martus: @jomaxro We’re on 2.5.0.beta4 ( 8d3900c6da ) That version is old and unsupported, update as soon as possible.

Besides being old and unsupported, you’re also missing over a dozen security fixes, so your site is vulnerable. Please do upgrade.

No se puede desactivar 2FA para el usuario

Soporte

omarfilip 4 Febrero, 2021 22:35 2

Intenta a través de la consola de Rails:

Tema		Respuestas	Vistas
Disable 2FA via console Self-Hosting how-to	0	2734	17 Abril 2020
Turn off two factor authentication Support	4	1350	8 Julio 2020
Command line disable Two Factor Authentication Support	12	2293	25 Marzo 2020
Task "users:disable_2fa" does not disable security keys Bug	3	404	8 Marzo 2023
Locked out of own forum. Asking for two-factor verification I never set up. Help : ) Support	6	616	30 Septiembre 2022

No se puede desactivar 2FA para el usuario

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