A subscriber wanted to cancel their subscription and asked for help from another admin. When the admin tried to cancel, they report nothing happens and the subscription is still active. I looked in the logs and discovered this error:
NoMethodError (undefined method `delete' for class Stripe::Subscription)
Here’s the backtrace:
plugins/discourse-subscriptions/app/controllers/discourse_subscriptions/admin/subscriptions_controller.rb:56:in `destroy'
actionpack (7.0.8.4) lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'
actionpack (7.0.8.4) lib/abstract_controller/base.rb:215:in `process_action'
actionpack (7.0.8.4) lib/action_controller/metal/rendering.rb:165:in `process_action'
actionpack (7.0.8.4) lib/abstract_controller/callbacks.rb:234:in `block in process_action'
activesupport (7.0.8.4) lib/active_support/callbacks.rb:118:in `block in run_callbacks'
app/controllers/application_controller.rb:424:in `block in with_resolved_locale'
i18n (1.14.5) lib/i18n.rb:351:in `with_locale'
app/controllers/application_controller.rb:424:in `with_resolved_locale'
activesupport (7.0.8.4) lib/active_support/callbacks.rb:127:in `block in run_callbacks'
activesupport (7.0.8.4) lib/active_support/callbacks.rb:138:in `run_callbacks'
actionpack (7.0.8.4) lib/abstract_controller/callbacks.rb:233:in `process_action'
actionpack (7.0.8.4) lib/action_controller/metal/rescue.rb:23:in `process_action'
actionpack (7.0.8.4) lib/action_controller/metal/instrumentation.rb:67:in `block in process_action'
activesupport (7.0.8.4) lib/active_support/notifications.rb:206:in `block in instrument'
activesupport (7.0.8.4) lib/active_support/notifications/instrumenter.rb:24:in `instrument'
activesupport (7.0.8.4) lib/active_support/notifications.rb:206:in `instrument'
actionpack (7.0.8.4) lib/action_controller/metal/instrumentation.rb:66:in `process_action'
actionpack (7.0.8.4) lib/action_controller/metal/params_wrapper.rb:259:in `process_action'
activerecord (7.0.8.4) lib/active_record/railties/controller_runtime.rb:27:in `process_action'
actionpack (7.0.8.4) lib/abstract_controller/base.rb:151:in `process'
actionview (7.0.8.4) lib/action_view/rendering.rb:39:in `process'
rack-mini-profiler (3.3.1) lib/mini_profiler/profiling_methods.rb:89:in `block in profile_method'
actionpack (7.0.8.4) lib/action_controller/metal.rb:188:in `dispatch'
actionpack (7.0.8.4) lib/action_controller/metal.rb:251:in `dispatch'
actionpack (7.0.8.4) lib/action_dispatch/routing/route_set.rb:49:in `dispatch'
actionpack (7.0.8.4) lib/action_dispatch/routing/route_set.rb:32:in `serve'
actionpack (7.0.8.4) lib/action_dispatch/routing/mapper.rb:18:in `block in <class:Constraints>'
actionpack (7.0.8.4) lib/action_dispatch/routing/mapper.rb:48:in `serve'
actionpack (7.0.8.4) lib/action_dispatch/journey/router.rb:50:in `block in serve'
actionpack (7.0.8.4) lib/action_dispatch/journey/router.rb:32:in `each'
actionpack (7.0.8.4) lib/action_dispatch/journey/router.rb:32:in `serve'
actionpack (7.0.8.4) lib/action_dispatch/routing/route_set.rb:852:in `call'
railties (7.0.8.4) lib/rails/engine.rb:530:in `call'
railties (7.0.8.4) lib/rails/railtie.rb:226:in `public_send'
railties (7.0.8.4) lib/rails/railtie.rb:226:in `method_missing'
actionpack (7.0.8.4) lib/action_dispatch/routing/mapper.rb:19:in `block in <class:Constraints>'
actionpack (7.0.8.4) lib/action_dispatch/routing/mapper.rb:48:in `serve'
actionpack (7.0.8.4) lib/action_dispatch/journey/router.rb:50:in `block in serve'
actionpack (7.0.8.4) lib/action_dispatch/journey/router.rb:32:in `each'
actionpack (7.0.8.4) lib/action_dispatch/journey/router.rb:32:in `serve'
actionpack (7.0.8.4) lib/action_dispatch/routing/route_set.rb:852:in `call'
lib/middleware/omniauth_bypass_middleware.rb:64:in `call'
rack (2.2.9) lib/rack/tempfile_reaper.rb:15:in `call'
rack (2.2.9) lib/rack/conditional_get.rb:40:in `call'
rack (2.2.9) lib/rack/head.rb:12:in `call'
actionpack (7.0.8.4) lib/action_dispatch/http/permissions_policy.rb:38:in `call'
lib/content_security_policy/middleware.rb:12:in `call'
lib/middleware/anonymous_cache.rb:393:in `call'
lib/middleware/csp_script_nonce_injector.rb:12:in `call'
config/initializers/008-rack-cors.rb:14:in `call'
rack (2.2.9) lib/rack/session/abstract/id.rb:266:in `context'
rack (2.2.9) lib/rack/session/abstract/id.rb:260:in `call'
actionpack (7.0.8.4) lib/action_dispatch/middleware/cookies.rb:704:in `call'
actionpack (7.0.8.4) lib/action_dispatch/middleware/callbacks.rb:27:in `block in call'
activesupport (7.0.8.4) lib/active_support/callbacks.rb:99:in `run_callbacks'
actionpack (7.0.8.4) lib/action_dispatch/middleware/callbacks.rb:26:in `call'
actionpack (7.0.8.4) lib/action_dispatch/middleware/debug_exceptions.rb:28:in `call'
actionpack (7.0.8.4) lib/action_dispatch/middleware/show_exceptions.rb:29:in `call'
logster (2.19.1) lib/logster/middleware/reporter.rb:40:in `call'
railties (7.0.8.4) lib/rails/rack/logger.rb:40:in `call_app'
railties (7.0.8.4) lib/rails/rack/logger.rb:27:in `call'
config/initializers/100-quiet_logger.rb:20:in `call'
config/initializers/100-silence_logger.rb:29:in `call'
actionpack (7.0.8.4) lib/action_dispatch/middleware/request_id.rb:26:in `call'
lib/middleware/enforce_hostname.rb:24:in `call'
rack (2.2.9) lib/rack/method_override.rb:24:in `call'
rack (2.2.9) lib/rack/sendfile.rb:110:in `call'
actionpack (7.0.8.4) lib/action_dispatch/middleware/host_authorization.rb:131:in `call'
rack-mini-profiler (3.3.1) lib/mini_profiler.rb:191:in `call'
message_bus (4.3.8) lib/message_bus/rack/middleware.rb:60:in `call'
lib/middleware/request_tracker.rb:360:in `call'
actionpack (7.0.8.4) lib/action_dispatch/middleware/remote_ip.rb:93:in `call'
rails_multisite (6.0.0) lib/rails_multisite/middleware.rb:26:in `call'
railties (7.0.8.4) lib/rails/engine.rb:530:in `call'
railties (7.0.8.4) lib/rails/railtie.rb:226:in `public_send'
railties (7.0.8.4) lib/rails/railtie.rb:226:in `method_missing'
rack (2.2.9) lib/rack/urlmap.rb:74:in `block in call'
rack (2.2.9) lib/rack/urlmap.rb:58:in `each'
rack (2.2.9) lib/rack/urlmap.rb:58:in `call'
unicorn (6.1.0) lib/unicorn/http_server.rb:634:in `process_client'
unicorn (6.1.0) lib/unicorn/http_server.rb:739:in `worker_loop'
unicorn (6.1.0) lib/unicorn/http_server.rb:547:in `spawn_missing_workers'
unicorn (6.1.0) lib/unicorn/http_server.rb:143:in `start'
unicorn (6.1.0) bin/unicorn:128:in `<top (required)>'
vendor/bundle/ruby/3.3.0/bin/unicorn:25:in `load'
vendor/bundle/ruby/3.3.0/bin/unicorn:25:in `<main>'
I’m using this version of the Subscription plugin.
I checked the configuration on Stripe and it’s listening to two webhooks:
customer.subscription.deleted
customer.subscription.updated
From the Stripe logs I see that customer.subscription.updated has succeeded recently and customer.subscription.deleted hasn’t been called. (This is not surprising since this is the first time a customer has canceled, from what we can tell.)
My next step is to update Discourse and the Subscription plugin. I believe we can also use the Stripe website to cancel this subscription, but I’d rather verify it works as intended.
Is there anything else I should look at?