Can't reach site

Product Support

AI-generated summary

TheEngineer is unable to access their Discourse site after attempting to change the domain name. They followed a guide to switch domains and then reversed the changes, but the site remains unreachable. When running ./discourse-setup, they encounter a warning that port 443 is not accessible, despite UFW allowing traffic on ports 80 and 443. After checking the app.yml configuration, TheEngineer discovers a typo in the DISCOURSE_HOSTNAME—it incorrectly reads discourse.brandywinereereef.club with an extra “ree”. awlogan identifies the error, and TheEngineer confirms that correcting the hostname resolves the issue solved.

1

I’m having trouble reaching my discourse site. I was in the process of moving it to a new domain, but stopped and undid my changes and it hasn’t come back up. I followed this thread to change the domain and then undid everything in reverse order.

https://discourse.brandywinereef.com

When attempting to run ./discourse-setup I get:

Checking your domain name . . .
WARNING: Port 443 of computer does not appear to be accessible using hostname: 443.
WARNING: Connection to http://443 (port 80) also fails.

This suggests that 443 resolves to some IP address that does not reach this
machine where you are installing discourse.

Checking with ufw status returns:

Status: active

To Action From

22/tcp LIMIT Anywhere
80/tcp ALLOW Anywhere
443/tcp ALLOW Anywhere
22/tcp (v6) LIMIT Anywhere (v6)
80/tcp (v6) ALLOW Anywhere (v6)
443/tcp (v6) ALLOW Anywhere (v6)

I manually cleared out and then requested the Let’s Encrypt cert again. Still nothing.

Any ideas?

2

It looks like your hostname is incorrectly configured in your app.yml, it sees it as empty.

3

Here’s the top of the app.yml. Looks like hostname is there…?

templates:
    - templates/postgres.template.yml
    - templates/redis.template.yml
    - templates/web.template.yml
    - templates/web.ratelimited.template.yml
    - templates/web.ssl.template.yml
    - templates/web.letsencrypt.ssl.template.yml
expose:
    - '80:80'
    - '443:443'
params:
    db_default_text_search_config: pg_catalog.english
    db_shared_buffers: 128MB
    version: tests-passed
env:
    LANG: en_US.UTF-8
    UNICORN_WORKERS: 2
    DISCOURSE_HOSTNAME: discourse.brandywinereereef.club

There are a few other versions in that folder that I’m guessing are backups and an import.yml also

4

You have an extra ree in the Hostname: discourse.brandywinereereef.club

5

Oh FFS… good catch! I’ll fix that and rebuild.

6

That was it. Solved!

Thanks @awlogan