My Discourse community is based on a recent migration from phpBB. There are over 1000 user accounts. This is a self-hosted docker standard installation. [The image displays the dashboard for a community health update, showing the "Version" as "3.4.0.beta3-dev". (Captioned by AI)] I recently want…

Can you check your chat allowed groups setting? It may be the case that this setting is restricting chat to just a few groups.

Thanks for that direction. I discovered that the disabled accounts are at ‘new user’ trust level. My problem was fixed once I promoted the account to 'basic user’.

Glad that did the trick! I’m going to set this topic to close in a couple days, but please feel free to reach back out if there’s anything else to do here.

تم تعطيل الدردشة للمستخدم ولا يمكن تفعيلها

الدعم

lindsey (Lindsey Fogle) 24 أكتوبر 2024، 1:36م 2

هل يمكنك التحقق من إعداد chat allowed groups الخاص بك؟ قد يكون هذا الإعداد يقصر الدردشة على مجموعات قليلة فقط.

الموضوع		الردود	مرات العرض
Restrict chat for certain groups Support chat	4	121	4 ديسمبر 2025
聊天功能被禁用后，其设置消失。 Bug chat , fixed	9	149	25 مارس 2026
Once chat is disabled, it cannot be enabled any more Bug chat	5	570	7 فبراير 2022
Users can initiate chat with unprivileged users Bug chat	9	392	9 مارس 2024
Not easy to know when inactive members not added to chat channel UX chat	14	268	30 نوفمبر 2025

تم تعطيل الدردشة للمستخدم ولا يمكن تفعيلها

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