A user, mmiada, reports that changes to code and text in the customize section of their Discourse forum are not saving, even after trying a rebuild. The issue persists in safe-mode, and the browser console shows a ‘Forbidden’ error and XML parsing errors when attempting to save. Johani suggests checking for issues related to Cloudflare, as its performance tools can interfere with saving changes. mmiada confirms that disabling Cloudflare’s performance features (keeping only DNS) resolves the problem, allowing changes to save successfully.
hi,
i try to add a code in section and i found that is not save anything, is not also allow to delete anything.
i add some code or delete some and when i come back to the settings is as before.
all my old code and css settings are there but i can’t add new code or css rules.
also save button acts weird.
what can i do? - i have no ideea.
ps:
i have also try:
cd /var/discourse
git pull
./launcher rebuild app
but not help.
What does this mean? Can you describe exactly what you are clicking / tapping on, and where?
is not save anything i write, or is not delete anything.
thanks
some have any ideea? a little help pls.
The font used in the video above appears to be different from the default - but I could be wrong. Can you try safe-mode by going to:
your.site.com/safe-mode
And see of the problem persists?
yes is the same, here is my link.
i have try to remove the css code i have, but not allow me, i delete and after save the rules comes again.
there is no way to edit direct the header file (or some like that)?
thanks
I think something might be wrong with the current theme that you have.
What you need to do is:
1- Enter safe-mode and turn off everything.
2- In the same tab. Go to the admin
3- Make some changes to the theme and see if they save or not.
Before you try to save, press F12 on your keyboard to bring up the browser console and see if there are any errors mentioned there.
Forbidden
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o@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:2:92479
i@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:2:92408
trigger@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:2:229750
_onError/<@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:2:231731
invokeWithOnError@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:1:211281
flush@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:1:211726
flush@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:1:212486
end@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:1:212831
run@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:1:213900
u@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:2:34796
e/i.error@https://community.thewonderweeks.com/assets/application-4c3067f5bd6fda674ea274c3e6adf9b217b57a59c91706fe2a2716a72edfce1e.js:1:197954
c@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:1:39284
fireWith@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:1:40038
r@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:1:75449
n/<@https://community.thewonderweeks.com/assets/ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:1:80296
ember_jquery-27e777857b8c0730dacfe09cb11711365d21a5db4f9ee0b85d494e4259cf6cda.js:1:350132
XML Parsing Error: syntax error
Location: https://community.thewonderweeks.com/logs/report_js_error
Line Number 1, Column 1: report_js_error:1:1
that comes in console when i press “save”
and is not save the changes.
Ok, so you confirmed that the error occurs in safe-mode as well.
I see that you use Cloudflare.
Some of the JS performance tools on Cloudflare can cause issues. You can check to see if this is the cause of the problem you’re facing by temporarily disabling those features
https://meta.discourse.org/t/unwanted-space-keep-comming-up-for-random-post/86431/22?u=johani
yes, that was the solution. the only way how works is to enable cloudflare just for dns.
thank you very much for your help.