I just got a message from a user that he is unable to log in to our community using the Discourse app on a Samsung device. Since I use a Samsung phone too, I disconnected and tried to reconnect. I am now also unable to reconnect to the community, I get the message’… was not found’. We have tried th…

I’m seeing connection issues on my Android phone too. I think it’s because the sever isn’t responding to HTTP requests. Only HTTPS. I guess there should be a redirect from HTTP to HTTPS.

Indeed, I was fooled by HSTS but there’s not 301 on non HTTP to HTTPS, could you start by configuring this please ?

I’ve just tested if our server responds on HTTP and that works fine. It redirects to HTTPS. See link below (which is HTTP) : PerfectView Discourse

No it doesn’t, it’s HSTS ( http://classically.me/blogs/how-clear-hsts-settings-major-browsers ) auto redirecting you after you visited “https://” first. If you go there for example: http://www.redirect-checker.org/ and fill in http://community.perfectview.nl you will see it hanging forever

I’ve changed our firewall so that it accepts HTTP request to our discourse installation. According to redirect-checker.org the HTTP redirect now works fine but the app still doesn’t work.

[immagine] j.jaffeux: http://community.perfectview.nl Ok perfect thanks, it was a better change for you site anyways :wink: Now that we are sure this is not getting in our way, I will investigate more later in the day.

[immagine] j.jaffeux: I will investigate more later in the day Hey Joffrey, I was just wondering if you found something that could cause this issue. I am not being impatient, just curious. :wink:

Sadly no, I still can’t reproduce at the moment. I tried on a samsung Galaxy S5 and it worked (also tried on a Huawei).

[immagine] j.jaffeux: I tried on a samsung Galaxy S5 Are you running Android V7?

Hi, we have done more tests and can reproduce it, however we can’t reproduce it with sites we host, we suspect something wrong in your configuration (probably SSL configuration). We are at our annual meeting for the next week, and I wanted to give you the latest info we have on the subject.

Community not found in App Android Version 7

Supporto

j.jaffeux (Joffrey Jaffeux) 18 Settembre 2017, 10:57am 38

I read some things about samsung needing older ciphers but it was for older phones. Glad you sorted it out!

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