When user tried to change their email, the confirmation email leads to “Oopse! That page doesn’t exist or is private” They showed me a screenshot and I can see that they are logged in. Can anyone think of a reason that could be happening? Is that the expected response if the email has already been…

If they’ve followed the link and confirmed the email change then following the link a second time would indeed lead to an ‘oops…’ page (as the magic link has been used and expired). If their new email address has been updated in their profile, then it seems like it was successful. :tada:

تؤدي رسالة التأكيد الإلكترونية إلى ظهور رسالة "أوبس! هذه الصفحة غير موجودة أو خاصة"

الدعم

one1 7 يونيو 2025، 4:39م 3

OK, thank you. That makes sense

إعجاب واحد (1)

الموضوع		الردود	مرات العرض
Getting error when changing e-mail address Support	3	345	28 يونيو 2021
Email address change confirmation link leads to error Support	8	1656	27 يونيو 2021
Confirmation email link (after change) is broken ("Oops!") due to bad email customization Support	17	1651	11 يوليو 2024
"Oops" error when clicking email link to authorize email address change Support	3	775	22 يونيو 2020
'Confirm new Admin Account' doesn't work Support	3	439	23 ديسمبر 2021

تؤدي رسالة التأكيد الإلكترونية إلى ظهور رسالة "أوبس! هذه الصفحة غير موجودة أو خاصة"

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