Topic Updated,
yes, using messengers are good but some Messengers like WhatsApp don’t give api to other developer. and either WhatsApp don’t have bot in his messenger.
Good news:
facebook has a complete api. You can connect your site to facebook and facebook messenger. Facebook even has bots and you can use them.(Facebook api is better than telegram api but it is not the most used in my country).
at the first step you start the bot you can select your language so you don’t need to read non-english languages. I didn’t get what you mean about language.
NOTE: This is PERSIAN, not arabic and these two languages are completely deffrent from each other
3 „Gefällt mir“