This guide explains how to set up customized trust level promotion messages for new users, replacing the default Discourse narrative bot welcome process.
Required user level: Administrator
Summary
This guide will show you how to customize the onboarding journey for new users by replacing the default Discourse narrative bot welcome process with personalized trust level promotion messages. You’ll learn how to:
Set up the site contact user
Modify the default discobot settings
Customize system messages for different trust levels
Adjust the timing of the onboarding process
Setting up the site contact user
Navigate to your site settings
Find the “site contact username” setting
Change it from the default “system” to your preferred username
For example:
After setting the username, customize the user profile with:
A suitable avatar
Full name
Group memberships and flairs
Contact options
Here’s an example of a customized site contact user:
Why do we need to disable the welcome bot? Just so that users will not receive a message from discobot or is it really required in order for the custom contact to work?
You don’t disable the narrative bot with that specific setting. You disable the welcome post being sent by the bot. And yes, that’s sort of necessary if you don’t want to send out welcoming messages twice.
Disabling other bot features is not. If you want the bot to spell out what else it can do, you can always type @discobot display help in a message or post.
Yes, that’s actually one of the two motivations for this set-up:
not having a bot welcoming new users
not sending out an immediate message that directs users away from your main forum content on signup
I should probably state that in the first post… @team, could this be a wiki post?
I think ideally these considerations wouldn’t be bundled and you could just pick a user that sends all welcoming/onboarding messages (tl0, tl1, tl2).
Another more ideal solution to welcome tl0 - but not direct them away from the main content - could actually be a “tl0 welcoming banner”. That’s a bit fiddly to setup as such… but could be a good use case for a simple component
مرحباً @manuel، ماذا يحدث إذا قمت بتعطيل الصالة؟ هذه الفئة غير متاحة للأعضاء في مجتمعي، لذلك لا يبدو أن هذين النصين متاحين للتخصيص. هل هذا يعني أنه في حالتي عندما يحقق العضو مستوى الثقة 3 فلن يتلقى رسالة ترحيب؟
This guide explains how to set up customized trust level promotion messages for new users, replacing the default Discourse narrative bot welcome process.
Required user level: Administrator
