My users have trouble navigating to their profile edit page. And I have a heart time explaining it to them.
- Click your avatar top right
- Click the ‘person icon’ for preferences
- Then again click ‘preferences’ but this time with the ’ gear icon’
- Then look up Profile, third from the top in the vertical menu on the left.
For my taste, not a UX expert, 4 steps is too many and to me a bit confusing as well. As a result there is too much friction and I notice people don’t update their profile after sign-up.
Quick-fix: is there a way to put a direct/universal link to the profile editing page? Tried to go with some user parameters by looking at some e-mail templates but to no avail.
Structurally: this probably works as designed? do others think there is potential to improve navigate to the user profile editing page?
I am no coder or UX designer, but happy to help evaluate or brainstorm other designs…