Default terms of service is missing

Product Support

AI-generated summary

In a support thread titled “Default terms of service is missing,” PrettyGirl reports that the Terms of Service (ToS) link under FAQ leads to a non-existent page, and the Admin -> Legal -> tos URL field is empty despite following the official installation guide. Attempts to regenerate content via rake db:seed_fu failed. JammyDodger explains that the ToS and Privacy Policy pages are only auto-generated when a “company name” is entered in admin settings — not necessarily a legally registered company, just any name. PrettyGirl questions why individuals can’t have ToS, concerned about liability for user content, and asks if the pages can be regenerated on an existing site. JammyDodger clarifies that FAQs/Guidelines can serve as an alternative for outlining acceptable use. PrettyGirl confirms they’ll add the website name to trigger regeneration. JammyDodger reassures that this will work, including a screenshot of the setting. PrettyGirl confirms the fix worked. The core issue was the absence of a company name in admin settings, which prevents automatic generation of legal pages — easily resolved by adding any text to that field.

1

When I click the FAQ and scroll down to the bottom of that I can find the “Terms of service”. When I click that, it directs to nothing.

I guess there should be a default TOS page somewhere but the link is broken, it shows the page does not exist. No tos tabs are showing as well.

Then, I checked the Admin -> Legal -> tos URL and the value is empty.

I assume, it didn’t get generated at all at the setup for some reason.

I followed the official documentation to install.
github .com/discourse/discourse/blob/main/docs/INSTALL-cloud.md

Rest of the site works fine.

tried the following code in the terminal as well, but still TOS does not shows up

rake db:seed_fu

How can I place a default TOS in my site? (then I’ll fine tune it later)

2

The ToS page and Privacy Policy are only generated on new sites when you fill in your company name in the admin settings. If you put something in there, both pages should then show up. :+1:

3

so if I don’t have registered a company to run the forum, then I can’t have terms of service and disclaimers as a person? why only company can have them? What if forum users does something not accepted by public (illegal) and I can’t be liable for their wrong doings? we have to mention it in the site in the form of “Terms of service” to let them that they will be liable for what they post. Eg: acceptable use and content standards.

4

You don’t have to have a registered company in there, just a name. The FAQs/Guidelines are still generated without adding a company name, and I think a lot of people use those as an alternative to outline acceptable use and content standards if they don’t need the full spread.

5

Is there any way that I can re-generate it as the site is already setup. I’ll write the name of the website then.

6

If you add something to your company name admin setting it should all work. :+1:

company name
company name1391×326 8.36 KB

7

Thank you it worked.