Context: I have a category with a “custom incoming email address” configured, so that it functions as an inbox for a specific e-mail address belonging to my organization. We use this address to collect e-mails, often automated, from various services we subscribe to. When receiving an e-mail, the cr…

[image] vvanpo: we often want the option to discuss the e-mail in private, without every reply to the topic triggering an outgoing e-mail to the (staged) topic creator. If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to the s…

Interesting, I didn’t know about that feature. Unfortunately in this case the users are not staff, just members of a specific group with permissions to the category.

I’ve got exactly the same use-case. Have you found a way to disable the notification email to staged users ?

Désactiver les e-mails au créateur du sujet mis en attente

Soutien

simon Février 5, 2019, 2:35 2

If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to the staged user. See: Creating a whisper post

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Avoid staged users to receive notifications Support	8	490	Octobre 14, 2022
Disable mail notification for staged users Support email	3	552	Avril 28, 2023
User staged into topic received notifications of responses to that topic Support staged-users	6	577	Mars 13, 2020
Allowing email from a stranger because I trust them. How? Support email	5	625	Septembre 14, 2023
Unable to post by email by unregistered users Support	6	423	Octobre 14, 2022

Désactiver les e-mails au créateur du sujet mis en attente

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