Context: I have a category with a “custom incoming email address” configured, so that it functions as an inbox for a specific e-mail address belonging to my organization. We use this address to collect e-mails, often automated, from various services we subscribe to. When receiving an e-mail, the cr…

[image] vvanpo: we often want the option to discuss the e-mail in private, without every reply to the topic triggering an outgoing e-mail to the (staged) topic creator. If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to the s…

Interesting, I didn’t know about that feature. Unfortunately in this case the users are not staff, just members of a specific group with permissions to the category.

I’ve got exactly the same use-case. Have you found a way to disable the notification email to staged users ?

Désactiver les e-mails au créateur du sujet mis en attente

Assistance produit

oca Avril 19, 2021, 1:44 4

J’ai exactement le même cas d’usage.

Avez-vous trouvé un moyen de désactiver l’e-mail de notification pour les utilisateurs mis en scène ?

Sujet		Réponses	Vues
Avoid staged users to receive notifications Product Support	8	557	Octobre 14, 2022
Disable mail notification for staged users Product Support email	3	587	Avril 28, 2023
User staged into topic received notifications of responses to that topic Product Support staged-users	6	625	Mars 13, 2020
Allowing email from a stranger because I trust them. How? Product Support email	5	727	Septembre 14, 2023
Unable to post by email by unregistered users Product Support	6	463	Octobre 14, 2022

Désactiver les e-mails au créateur du sujet mis en attente

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