tajchumber
(Tajinder)
Fevereiro 7, 2019, 10:31am
1
Hello everyone,
I recently had to reset my phone so I lost all my Google Authenticator codes (for Two-Factor Authentcation)
I have backup codes so I can log in to my Discourse accounts but I cannot disable/update two factor auth from my account.
Is there a way to do it that I missed?
Thanks for all the help!
If you can log in (you kept backup codes, excellent work), you can disable two factor. Just edit it in your user preferences.
tajchumber
(Tajinder)
Fevereiro 7, 2019, 10:40am
3
I tried, it asks me an authentication code (which obviously I don’t have) and it doesn’t allow me to input one of my backup codes on the input field (It only allows 6 characters)
2 curtidas
Our CSS there looks a little messed up cc @Johani . Worth a check.
I thought the backup codes worked the same as the app codes, is this not the case @nbianca ?
2 curtidas
tajchumber
(Tajinder)
Fevereiro 7, 2019, 10:46am
5
@codinghorror authentication codes from apps are 6 character longs while the generated backup codes are 16
2 curtidas
The other option is to have a staff member disable 2FA on your account, but I agree we should fix this up since you’re currently stuck.
2 curtidas
tajchumber
(Tajinder)
Fevereiro 7, 2019, 10:53am
7
Hope I’m not asking a lot but can we do both? I’d like to be able to access my accounts ahaha
zogstrip
(Régis Hanol)
Fevereiro 13, 2019, 10:13pm
9
Actually, @maja can you take a break from the Ember 3.7 upgrade and ensure we can disable 2FA using either authentication or backup codes?
5 curtidas
maja
(Maja)
Fevereiro 28, 2019, 10:33am
11
7 curtidas
Now it works like a charm! thanks @maja
5 curtidas