当社のフォーラムユーザーの一人が、新規ユーザーチュートリアルを完了しようとしていましたが、discobot が送信した最初のメッセージに「ありがとう」と返信した後、ブックマークを行いました。
本来であれば、ブックマークが行われた時点で discobot は次のメッセージを送信すべきですが、チュートリアルが discobot start new user コマンドで再開始されるまで、反応しなくなっていました。
Unless you can repro it on try.discourse.org it’s not a bug. Can you repro it there?
That definitely reproduces it. Instead of responding, Discobot likes the reply and you can go and bookmark the original post and Discobot won’t respond.
I then replied something else, such as, “discobot still there?” and Discobot reponded with “Hi! To find out what I can do, say discobot display help”, it is like it stopped the training.
Sad enough, there are a lot of aged veterans on a forum and they consider “Thank You” a part of their etiquette. Looks like that community is in a big trouble!
Hmm I can’t remember why we had “thank you” or “thanks” stop discobot, I vaguely remember, do you @tgxworld?
We had cases where people thought that discobot was a real human and was replying to it with thank you so we wanted to terminate the tutorial to avoid any further confusion.
Is there a way to add an exception to that?
And hence, all the load is being transferred to the real humans to educate them about the basic usage of discourse.