Hello there! Happy New Year! We use Intercom for our support and Discourse for our customer community forum. Unfortunately, Intercom does not have a good customer portal or any good options for our customers to have an overview of their support chat/ticket history with statuses (opemn/closed etc.) e…

Hey Kristine, I believe that out of the box, we only offer these widgets: Intercom Widget Discourse Intercom (Advanced) For greater levels of integration, you’d probably have to use the API, Webhooks or write a custom Discourse plugin.

Thank you very much for your quick response! Then we will need to explore the API, Webhooks and custom pluging path :slight_smile:

You can also use third party services: Discourse, Intercom Integrations | Integromat Connect your Discourse to Intercom integration in 2 minutes | Zapier Integrate the Discourse API with the Intercom API - Pipedream

Discourse-Intercom-Integration

Unterstützung

dax (Daniela) 5. Januar 2022 um 13:10 4

Sie können auch Dienste von Drittanbietern nutzen:

Discourse, Intercom Integrations | Integromat
Verbinden Sie Ihre Discourse- mit der Intercom-Integration in 2 Minuten | Zapier
Integrieren Sie die Discourse API mit der Intercom API - Pipedream

Thema		Antworten	Aufrufe
Has anyone directed their Intercom chats to Discourse? Support	1	792	13. April 2022
Intercom integration with Discourse? Support	6	1991	29. Januar 2019
A website chat connector for Discourse? Feature	6	812	27. August 2018
Intercom + Discourse Support	5	3086	15. März 2020
Intercom Widget Theme component official , intercom-widget	0	2523	25. Januar 2019

Discourse-Intercom-Integration

Verwandte Themen