Hello there! Happy New Year! We use Intercom for our support and Discourse for our customer community forum. Unfortunately, Intercom does not have a good customer portal or any good options for our customers to have an overview of their support chat/ticket history with statuses (opemn/closed etc.) e…

Hey Kristine, I believe that out of the box, we only offer these widgets: Intercom Widget Discourse Intercom (Advanced) For greater levels of integration, you’d probably have to use the API, Webhooks or write a custom Discourse plugin.

Thank you very much for your quick response! Then we will need to explore the API, Webhooks and custom pluging path :slight_smile:

You can also use third party services: Discourse, Intercom Integrations | Integromat Connect your Discourse to Intercom integration in 2 minutes | Zapier Integrate the Discourse API with the Intercom API - Pipedream

DiscourseとIntercomの連携

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dax (Daniela) 2022 年 1 月 5 日午後 1:10 4

サードパーティのサービスも利用できます。

Discourse、Intercom連携 | Integromat
DiscourseとIntercomの連携を2分で接続 | Zapier
Discourse APIとIntercom APIの統合 - Pipedream

トピック		返信	表示
Has anyone directed their Intercom chats to Discourse? Support	1	792	2022 年 4 月 13 日
Intercom integration with Discourse? Support	6	1991	2019 年 1 月 29 日
A website chat connector for Discourse? Feature	6	812	2018 年 8 月 27 日
Intercom + Discourse Support	5	3086	2020 年 3 月 15 日
Intercom Widget Theme component official , intercom-widget	0	2523	2019 年 1 月 25 日

DiscourseとIntercomの連携

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