Hello there! Happy New Year! We use Intercom for our support and Discourse for our customer community forum. Unfortunately, Intercom does not have a good customer portal or any good options for our customers to have an overview of their support chat/ticket history with statuses (opemn/closed etc.) e…

Hey Kristine, I believe that out of the box, we only offer these widgets: Intercom Widget Discourse Intercom (Advanced) For greater levels of integration, you’d probably have to use the API, Webhooks or write a custom Discourse plugin.

Thank you very much for your quick response! Then we will need to explore the API, Webhooks and custom pluging path :slight_smile:

You can also use third party services: Discourse, Intercom Integrations | Integromat Connect your Discourse to Intercom integration in 2 minutes | Zapier Integrate the Discourse API with the Intercom API - Pipedream

Integração Discourse-Intercom

Suporte

dax (Daniela) Janeiro 5, 2022, 1:10pm 4

Você também pode usar serviços de terceiros:

Discourse, Intercom Integrations | Integromat
Conecte sua integração Discourse ao Intercom em 2 minutos | Zapier
Integre a API do Discourse com a API do Intercom - Pipedream

Tópico		Respostas	Visualizações
Has anyone directed their Intercom chats to Discourse? Support	1	792	13 de Abril de 2022
Intercom integration with Discourse? Support	6	1991	29 de Janeiro de 2019
A website chat connector for Discourse? Feature	6	812	27 de Agosto de 2018
Intercom + Discourse Support	5	3086	15 de Março de 2020
Intercom Widget Theme component official , intercom-widget	0	2523	25 de Janeiro de 2019

Integração Discourse-Intercom

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