Hello there! Happy New Year! We use Intercom for our support and Discourse for our customer community forum. Unfortunately, Intercom does not have a good customer portal or any good options for our customers to have an overview of their support chat/ticket history with statuses (opemn/closed etc.) etc. So I was wondering if you had any good integration prossibilities that could solve or partially solve this? The scenario would be that when a user enters the Ardoq User Community, they could also get a searchable list with their (only their, not other company’s users’) Intercom chats/tickets somewhere in the portal?
Thank you in advance!y
Kristine
إعجابَين (2)
Hey Kristine,
I believe that out of the box, we only offer these widgets:
For greater levels of integration, you’d probably have to use the API, Webhooks or write a custom Discourse plugin.
إعجاب واحد (1)
Thank you very much for your quick response! Then we will need to explore the API, Webhooks and custom pluging path 
إعجابَين (2)
You can also use third party services:
إعجابَين (2)