Discourse only loads header on first visit, have to refresh to get the full application to load

Support

AI-generated summary

The discussion revolves around an issue with Discourse only loading the header on mobile devices, requiring a refresh to load the full application. jameshahnii reports the issue and shares a video demonstrating the problem. Falco suggests checking in Safe Mode and suspects a broken theme customization.

jameshahnii confirms the issue is not present in Safe Mode, but pfaffman points out that this is likely due to a refresh, which loads the home screen properly. jameshahnii investigates further, checking overridden settings and plugins, but finds no issues.

jameshahnii also tries removing custom CSS, but this does not resolve the issue. justin suggests checking the Console tab for errors, and jameshahnii reports finding no errors. However, justin suspects a syntax error in the theme JavaScript and recommends removing theme components one by one to identify the issue.

jameshahnii eventually discovers that the Easy Footer component is the culprit and expresses gratitude for the assistance received.

1

Afternoon all, been stuck on this for a few days. My wack-a-mole approach is not working and haven’t been able to find a post on meta that directly addresses this problem. If I’m missing it, please share the link.

At any rate, has anyone had issues with Discourse only loading the header on mobile devices? I’ve tried turning off mobile layouts, setting “Latest” for the default view and a laundry list of other things.

Here’s a quick look at the issue.

2

Can you reproduce in Safe Mode ?

It looks like you have a broken theme customization.

3

Let me give it a shot.

4

Can’t reproduce in safe mode because when you go to safe mode it immediately refreshes the app and loads the home screen properly.

5

That’s because

So you should fix that.

6

Hi @pfaffman, still working on this. Just went through all of my overridden settings and reset any that might be problematic with no luck. Checked all of my plugins to ensure none are broken. No problems there.

          - git clone https://github.com/discourse/discourse-oauth2-basic.git
          - git clone https://github.com/discourse/discourse-patreon.git
          - git clone https://github.com/discourse/discourse-plugin-linkedin-auth.git
          - git clone https://github.com/discourse/discourse-plugin-office365-auth.git
          - git clone https://github.com/discourse/discourse-policy.git
          - git clone https://github.com/discourse/discourse-push-notifications.git
          - git clone https://github.com/discourse/discourse-saved-searches.git
          - git clone https://github.com/discourse/discourse-solved.git
          - git clone https://github.com/discourse/discourse-spoiler-alert.git
          - git clone https://github.com/discourse/discourse-staff-notes.git
          - git clone https://github.com/discourse/discourse-tooltips.git
          - git clone https://github.com/discourse/discourse-voting.git
          - git clone https://github.com/discourse/docker_manager.git
          - git clone https://github.com/communiteq/discourse-sitemap.git
          - git clone https://github.com/angusmcleod/discourse-quick-messages.git
          - git clone https://github.com/angusmcleod/discourse-locations.git
          - git clone https://github.com/angusmcleod/discourse-question-answer.git
          - git clone https://github.com/angusmcleod/discourse-ratings.git
          - git clone https://github.com/angusmcleod/discourse-topic-previews.git
          - git clone https://github.com/angusmcleod/discourse-layouts
          - git clone https://github.com/procourse/discourse-full-screen-videos-plugin.git
          - git clone https://github.com/procourse/procourse-static-pages.git
          - git clone https://github.com/featheredtoast/discourse-pwned-passwords.git
          - git clone https://github.com/iunctis/discourse-formatting-toolbar.git
          - git clone https://github.com/jannolii/discourse-topic-trade-buttons.git
          - git clone https://github.com/jgujgu/discourse-blocks.git
          - git clone https://github.com/LeoDavidson/discourse-reset-bump.git
          - git clone https://github.com/rux-pizza/discourse-awesome-bbcodes.git
          - git clone https://github.com/sekhat/discourse-yuml.git
          - git clone https://github.com/synweap15/discourse-voice-record.git
          - git clone https://github.com/unfoldingWord-dev/discourse-mermaid.git
          - git clone https://github.com/jomaxro/discourse-plugin-site-setting-override.git
          - git clone https://github.com/discourse/discourse-data-explorer.git
          - git clone https://github.com/cpradio/discourse-plugin-replygif.git
          - git clone https://github.com/merefield/discourse-onebox-assistant.git

Since that’s the case, I ran an audit in Chrome and got these results. Do you see any good clues here?

27
271248×737 69.9 KB
43
431248×713 59.8 KB
59
591247×1023 117 KB
16
161249×463 50.9 KB
32
321244×607 74.9 KB
47
471244×862 76.4 KB
09
091246×1016 104 KB
27
271244×602 50.1 KB
36
361237×516 65.7 KB

7

Tried removing all my custom css. I got nothing. :neutral_face:

8

Open browser developer tools and check the Console tab for any warnings or errors there.

9

All 200 with no errors in Console. Recently discovered lots of the same problem showing up in the site log… now just have to learn how to read this much javascript.

10
101250×410 121 KB

10

As @falco and @pfaffman mentioned earlier, you have a broken theme or theme customization. There’s a syntax error somewhere in your theme javascripts. You may need to remove any theme components or custom themes installed one at a time to figure out where the issue is.

11

There it is. Easy Footer component was the culprit this whole time. Grrrr. haha

Thanks y’all!!